About
Hi, I’m Redouan Bulaid, an M365 Solutions Architect based in the Netherlands. I work at inforcer, where my day-to-day work is mostly around Microsoft 365, Intune, and helping MSPs make that easier to manage for their customers.
About Me
I studied Tax Law at Tilburg University, but after that I did not move straight into one clear career path. I tried a lot of different things and worked in different industries, from automotive technology to sales.
Looking back, that period helped me more than I expected. Every job made it clearer what I needed from work. I wanted a field driven by knowledge and expertise, where you can keep growing into a domain expert without ever reaching a point where you know everything. I also wanted work that was not tied to one physical location, and a field where one person can make a real difference because of what they know.
Cybersecurity was the first thing that really clicked. The red team versus blue team dynamic immediately pulled me in, but so did the impact behind it. We rely on technology for almost everything now, while most people never see what has to happen in the background to keep it working and secure.
I have always been curious about how things work. As a kid I liked taking things apart, understanding the mechanism, and figuring out whether something could do more than what it was originally meant to do. That same curiosity fits naturally with security, cloud, identity, and endpoint management. It keeps me learning, and that is exactly what I was looking for.
What I Do
Before joining inforcer, I worked at Valid Managed Services. I spent a lot of time on Microsoft 365 projects for MSP customers: Intune, Defender XDR, identity, automation, and cloud-only workplaces. That period taught me a lot about what works in theory and what still has to survive the real day-to-day.
In May 2026, I joined inforcer as an M365 Solutions Architect. I now get to work close to both Microsoft 365 and the inforcer platform. A big part of that is understanding how MSPs work, where they lose time, and how we can make Microsoft 365 management easier to repeat, explain, and maintain.
Why This Blog
I set up this blog because writing helps me understand things properly. I come from a non-IT background, so I know what it feels like when even the basic concepts are not obvious yet. That makes me care a lot about explaining difficult topics in a simple way, with diagrams, flowcharts, or visuals when they make the idea easier to follow.
I have also spent a lot of time in Microsoft Learn over the last few years. The documentation is usually strong, but it is often split across many different pages. What I often missed was the bigger picture: how concepts connect, which requirements matter, and why you would choose one solution over another.
That is what I try to do here. Not replace the docs, but add context around them.
What You’ll Find Here
- Intune Deep Dives: Endpoint management, cloud-native configuration, and troubleshooting
- Defender XDR: Security operations, incidents, hunting, and practical investigation notes
- Microsoft 365 in Context: How services, requirements, and design choices fit together
- MSP Lessons: Practical fixes and patterns from MSP and customer environments
- Automation & Scripting: PowerShell, Microsoft Graph API, KQL, and repeatable workflows
Technologies & Tools
Primary Focus: Microsoft Intune • Defender XDR • Cloud-native Microsoft 365 • Microsoft Entra ID • Conditional Access
Also Work With: PowerShell • Microsoft Graph API • KQL • Azure • Copilot and AI in Microsoft 365 • Home Assistant
Current Focus
The areas I want to go deepest in over the coming years are Intune and Defender XDR, especially in cloud-native environments. On-premises and hybrid solutions are not my main niche, and I do not want to pretend otherwise. My path into IT has been heavily cloud-first, which means there are still fundamentals I need to strengthen in other areas.
That is part of the reason I write. Some topics I have already had to learn quickly and deeply. Other topics force me back to the basics. Both are useful, and both deserve to be explained clearly.
Certifications
| Year | Certifications |
|---|---|
| 2026 | January: Microsoft Certified: AI Business Professional (AB-730) |
| 2025 | January: Certified in Cybersecurity (CC) February: Cyber Security 101 Certificate June: Microsoft Certified: Power BI Data Analyst Associate October: Microsoft Certified: Security Operations Analyst Associate |
| 2024 | January: Microsoft Certified: Azure Fundamentals March: Microsoft Certified: Azure Security Engineer Associate April: CompTIA Security+ May: Microsoft 365 Certified: Fundamentals July: Microsoft Certified: Security, Compliance, and Identity Fundamentals August: Microsoft 365 Certified: Endpoint Administrator Associate October: Microsoft 365 Certified: Administrator Expert December: Microsoft Certified: Identity and Access Administrator Associate December: ITIL® Foundation V4 |
Let’s Connect
- LinkedIn: Redouan Bulaid
- Subscribe: RSS Feed
I’m always happy to connect with fellow techs, MSP professionals, Microsoft 365 specialists, and anyone working through the same kinds of challenges.
Start Exploring
You can start with my latest posts or browse by category.
Have questions or want to discuss a specific challenge? Leave a comment on any post or send me a message on LinkedIn.